How can I cancel my free trial or subscription?
You can cancel your subscription in the Moongate Menu by tapping Manage Subscriptions. See cancel a subscription or free trial for more details.
How can I get a refund for a subscription?
Refund requests may be granted according to the Moongate refund policy. Depending on where the subscription was made, the process differs. See request a refund for more details.
I am having trouble accessing my subscription
Make sure you have connected your subscription to the Moongate app on your device. See connect your Moongate subscription for more details.